Booking Conditions

BOOKING CONDITIONS PLOTS

* In HIGH season, after your request and acceptance of the booking conditions, the Campsite will confirm your request by e-mail, asking for a payment of 280 € to be done by bank transfer within 7 days.
* 10 € of the payment will be a non-refundable booking fee. The remaining 270 € will be a deposit, which will be deducted from the total amount of your stay. (Not applicable in the LOW season)
* In HIGH season, the remaining amount must be paid in cash at the arrival day. If you leave the plot before the scheduled departure date, we do NOT reimburse you for the remaining days.
* In LOW season, you will be asked to pay a deposit of 50 € to confirm your reservation, which will be deducted from the total amount of your stay. If you cancel more than 2 weeks before arrival date, you will get 25 € back. If you cancel after this time, the whole deposit will be lost.
* The reserved plot will be at your disposal from 2 p.m. of the arrival day. The day of departure, the plot must be left clean and free by midday.
* Each plot can be occupied by a maximum of 5 people and one vehicle.
* Visitors are NOT allowed. In exceptional cases and with prior authorisation from Reception, a minimum price of 15 € per person will be applied. Visiting hours from 12 p.m to 10 p.m.
* The plot has a 10 A European type electrical connection. If necessary, your own three-phase adapter must be provided.
* The possibility of booking a specific plot is not guaranteed, however, the Reception team will try to satisfy the request of the clients who ask for it.
* Any CANCELLATION of a reservation must be made WRITTEN to the e-mail address info@lagaviota.com
– Cancellation MORE THAN 30 days BEFORE arrival date, carries a penalty of 75 € of the deposit.
– Cancellation 30 days UNTIL 15 days BEFORE arrival date, implies the loss of 50% of the deposit.
– Cancellation LESS THAN 15 days BEFORE arrival date, implies the loss of 100% of the deposit.
* If the plot is not occupied within 24 hours of arrival date, the reservation will be cancelled, and the whole deposit will be lost.

BOOKING CONDITIONS ACCOMODATION (BUNGALOWS / MOBILHOMES)

* Dogs and pets are NOT allowed in the accommodation and its surroundings.
* In HIGH season, after your request and acceptance of the booking conditions, the Campsite will confirm your request by e-mail, asking for a payment of 400 € to be done by bank transfer within 7 days.
* 10 € of the payment will be a non-refundable booking fee. The remaining 390 € will be a deposit, which will be deducted from the total amount of your stay. (Not applicable in the LOW season)
* In HIGH season, the minimum rental period will be one week, being Saturday the arrival and departure day. The check-in time will be at 5 p.m. and the check-out time will be at 11 a.m. During the rest of the seasons the minimum stay will be 2 nights, excluding long weekends, which must be occupied all the days.
* In LOW season, you will be asked to pay a deposit of 150 € to confirm your reservation, which will be deducted from the total amount of your stay. If you cancel more than 2 weeks before arrival date, you will get 50 € back. If you cancel after this time, the whole deposit will be lost.
* The remaining amount must be paid in cash at the arrival day and leave a deposit of 150 € at the Reception, as a guarantee for cleaning and possible damages. You must leave the accommodation in an optimal state. This deposit will be refunded when you hand over the keys on the day of departure and after checking the accommodation.
* Visitors are NOT allowed. In exceptional cases and with prior authorisation from Reception, a minimum price of 15 € per person will be applied. Visiting hours from 12 p.m to 10 p.m.
* If you leave the accommodation before the scheduled departure date, you will NOT be refunded for the remaining days.
* All CANCELLATIONS must be made WRITTEN to the e-mail info@lagaviota.com
– Cancellation MORE THAN 30 days BEFORE arrival date, implies the loss of 50% of the deposit.
– Cancellation LESS THAN 30 days BEFORE arrival date, the whole deposit will be lost.
* If the accommodation is not occupied within 24 hours of arrival date, the reservation will be cancelled, and the whole deposit will be lost.

 

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